The problem.

There are many different capabilities of call recording products—and it seems that there are even more regulations about how and when you can record calls. CyberTech, a leading company in the call recording industry, wanted to create a place where experts in the call recording industry could store their collective knowledge about applications, technologies and regulations for anyone to use.

The solution.

TEMPUS Group gave CyberTech the idea to create a Wiki. Through it, the company could upload all their information, in addition to allowing other professionals to share their knowledge on the same platform. We helped them structure the site and gave them consulting on content management, and we also helped promote the site through SEO and an outbound marketing campaign.

Activities completed.

• Strategy Consultation
• Project Planning
• Wiki Setup and Hosting
• Search Engine Optimization
• Press Releases

Duration: 3 months

The result.

During its first six weeks, The Recording Wiki received over 1,300 visitors alone. Today it works as community-driven communication tool where people can share and access information about the call recording industry. To ensure accuracy, it is being monitored by a webmaster, who is scanning all updates.

Download the full case study here